Stay safe, stay active

Safety Measures at Harbour Club

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Now that our clubs are open, the health and well-being of members and team members is our primary concern. We've introduced new procedures to keep everyone healthy, safe and active.

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We're open!

The safety of our team members and members is our number one priority, but while things may look a little different, our clubs will continue to provide a premium health and fitness experience. We're striving to offer the most complete club experience possible, so whether you're a racquets enthusiast desperate to get back on court, a keen swimmer who's missed the water, or a gym lover tired of exercising in the living room, we'll sure to have something for you.

And of course, we are incorporating extensive cleaning protocols and social distancing practices throughout our clubs to keep you safe and at ease. 

Find out more about what to expect on your next visit to a Club >

View our Frequently Asked Questions >

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Social distancing

We're closely following UK government guidelines and working with the industry body UKActive, as well as with our team members and our members to provide a safe environment to train in.

  • We have creating additional gym space, with workout areas of 3m x 3m to give members the space to safely enjoy a workout.
  • We are limiting bookings for group exercise classes to adhere to social distancing guidelines. Classes will have a maximum of five members plus the instructor.
  • We are reducing the number of members in certain areas of the Club at any one time to minimise congestion and ensure members and team members can practice social distancing.
  • We have introduced plastic screens to reception desks to protect both members and our team members.
  • We are asking members and team members to remain a safe distance apart in line with current social distancing guidelines
  • We are using signage, including clear floor markings to help members to remain apart, and team members will be on hand throughout our Clubs to support.
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Our cleaning schedules and procedures have been greatly enhanced to maintain a high level of hygiene across all of our Clubs. Our new cleaning procedures include:

  • All cleaning is carried out with a fully viricidal disinfectant cleaner, certified to kill enveloped viruses within 60 seconds.
  • We have increased the number of cleaning staff we employ, allowing us to increase the volume of cleaning across the Club, with particular attention being paid to areas of high traffic.
  • We have introduced sanitisation stations across the Club, and have increased the amount of sanitiser spray and disposable blue paper available to members to further encourage them to wipe down and clean equipment before and after use.
  • We have introduced extra time between classes to allow us to fully clean all areas ahead of the following class.
  • All team members have been trained on our new ways of working for cleaning and social distancing and all will be responsible for cleaning and sanitising around the Club.
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Team member safety

We are doing everything we can to ensure our team members are kept safe.

  • We have completed Covid-19 workshops so the whole team is on board and understand what is required of them for us to safely run our Clubs.
  • Team members have been told they should not leave home if they display any of the symptoms associated with Covid-19.
  • The team are washing their hands before their shifts, after completing cleaning tasks and frequently throughout shifts.
  • Personal protective equipment (PPE) has been provided to team members should they feel the need to wear it. Disposable gloves and aprons are being worn when completing any cleaning.
  • Social distancing rules apply to team members too. We have re-organised offices and rotas to ensure social distancing can be achieved.
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What is available?

We are delighted to be reopening our clubs, with measures in place to ensure we can keep our members and team members safe. 

  • Indoor gym facilities - we've adapted our gyms and introduced temporary, additional gym spaces to offer a safe and comprehensive gym experience.
  • Personal Training - enjoy an enhanced training experience with the guidance of our industry-leading experts.
  • Blaze - our ultimate HIIT class is back, with reduced class sizes to allow for social distancing.
  • Fitness classes -  We're bringing back a number of our classes with reduced class sizes, including favourites such as Rhythm & Pilates.
  • Tennis courts - Our championship quality indoor  tennis courts will be open (Chelsea and Notting Hill only).
  • Pools - Our pools will be open, with widened lanes and a maximum number of swimmers per lane.
  • Changing rooms - Lockers, sinks and toilets will be available to use, with stickers to indicate those which are open.

Working together

If you are planning a visit to a Club, please keep the following in mind:
  • Please do not come to the Club if you feel unwell.
  • Wash hands frequently.
  • Let us know if you or anyone in your household develop Covid-19 symptoms.
  • Wipe down equipment with the sanitiser provided before and after use.
  • Do not remove cleaning materials/hand sanitiser from the Club.
  • Please be patient, polite and observe all notices, but of course if you have feedback for us please directly contact us.